We hope you love your purchases but if for some reason you have to return something to us, do so at the address below within 14 days of receiving the product. We don’t do exchanges. We’re boujee like that.
What’s your return policy?
Return any of our products–no questions asked–within 14 days of purchase. Original shipping charges are non-refundable.
Please allow 5-7 business days from when the item is delivered for your returned order to be processed. You will be notified via email at the email address listed on your account when your order was placed. Please note that your banking institution may require additional time to process and post this transaction to your account once they have received the information from us (typically 3-5 business days).
We can only issue a refund to the original form of payment used at the point of purchase. In the event you no longer have access to this account or it is no longer active, we will then process your refund in the form of a check mailed to the address in your customer profile which can take 4-6 weeks to process.
Do you ship overseas and to P.O. boxes?
We are looking into all the shipping options. Check back soon.
Do you have customer service?
Of course! Our friendly and knowledgeable customer services reps are available to answer your questions 24/7/365.
When will my favorite Michelle Jeanine product be back in stock?
Michelle always announces restocks via her social media. Connect with her there to be the first to know.
Do you want to carry us in your store?
At this time we are not partnering with any new wholesale accounts.
I didn’t find the answer I was looking for here. What do I do now?
Send us an email! We will be adding an email address here shortly.